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By James MalcolmOn July 30, 2017

The metric all business owners need to know

Have you ever heard of the divine ratio? It is a sequence of numbers that is found repeatedly throughout nature. The number 1.618 referred to as phi, can be found in flower...

By James MalcolmOn May 2, 2017

Life Time Value Example

Life Time Value $ (LTV) = the cumulative Gross Margin $ (GM) of a customer (over their lifetime), less the Cost Per Acquisition $ (CPA) and lifetime Cost To Serve $ (CTS) The...

By James MalcolmOn February 22, 2017

The Inside Word on the R&D Grant

The R&D grant is a great source of funding for small businesses and start-ups. For those eligible to get a grant paid in cash (less than $20M in revenue + in a tax loss...